Senior Cabin Crew Training

The main focus of this training is the importance of on-board leadership.

In this course, prospective senior cabin crew reflect on their leadership behavior with a particular focus on perception and judgment cases. Leadership tools for communication (questioning techniques, argumentation) and structuring work (delegation, workload management) are developed to ensure optimal use of resources on board. A further focus topic is the interface between the cockpit and the senior flight attendant.

Product sheet